What you need to know about sun
Twice a year, during the spring and
fall, you may experience some degree
of television interference due to a
phenomenon known as "sun outages."
This Q&A will help you understand
what they are and how they will
What is a sun outage?
A sun outage is an interruption in
satellite signals caused by
interference from solar radiation.
The interference is caused when the
sun is in direct line with a
communication satellite and the
sun's radiation overwhelms the
How long do they last?
Interruption in TV service due to
sun outages can last up to several
minutes a day.
How do they affect watching TV?
During this time, you may experience
interference with picture quality
and sound when watching television.
Sun outages do not affect
internet or phone service.
When do they occur?
In the spring, sun outages are
expected to occur around the first
week of March. In the Fall,
sun outages are expected to occur
around the first or second week of
How do I notify the TV office if I
notice a channel is out?
Contact/Notify Us page
for how to reach out to us.